Host families must provide a private bedroom, full board, a weekly stipend, and welcome the au pair as a member of the family, not just an employee. Specific regulatory requirements strictly follow German au pair guidelines.

Safety is our top priority. We manually verify references, conduct criminal background searches, and hold individual video interviews to ensure alignment on care values and house guidelines before any matching begins.

Your initial consultation to discuss your family's needs is completely free. We only charge a placement fee once you have successfully matched and both parties have signed the placement agreement.

While we strive for perfect alignment, we understand that sometimes things don't work out. We offer a dedicated mediation period, and if the situation cannot be resolved, we provide rematch support to find a better fit for both the family and the au pair.

Yes. The au pair program is a cultural exchange, not full-time employment. Regulations in Germany strictly limit working hours (up to 30 hours per week) and guarantee minimum time off and vacation days.

Yes! We offer a 'Pre-Matched' service where we step in to handle the background checks, contract creation, German visa support, and ongoing community guidance for a reduced agency fee.